If you have any questions or concerns, please contact our Support Team at firstname.lastname@example.org.
Account: the account created when registering for any of Wise Wave Corporation Ltd’s games.
Affiliates: refers to all Wise Wave Corporation Ltd’s subsidiaries, parent companies, partners, joint ventures, licensees, licensors, and/or any of their agents, consultants, employees, shareholders, officers and directors and any related parties.
Content: refers to any data uploaded or transmitted through the Service by the user.
Sites: refers to any web domain hosted by Wise Wave Corporation Ltd or any social media page connected with Wise Wave Corporation Ltd Services hosted on Facebook, Twitter, YouTube or Instagram.
Services: refers to products, downloads, games, services, content and websites controlled by Wise Wave Corporation Ltd and/or its Affiliates.
Software: refers to any games or software used or downloaded from any of the Services.
SNS: Third Party Social Networking Site.
Virtual Items: meaning virtual “currency” and “objects”, which may include, but are
not limited to, virtual “coins”, “cash”, “tokens”, “points”
Information We Collect
Wise Wave Corporation Ltd collects both personal and non-personal User information. Personal information is information that identifies you and that may be used to contact you on-line or off-line.
2.1. Wise Wave Corporation Ltd may collect personal information from our online Users during:
Registration for games;
Registration for Wise Wave Corporation Ltd and/or other service accounts;
User support and/or technical service requests;
Player match up and other head-to-head online competitions and/or special game-specific events;
Contest registration and prize acceptance;
Creation of a personal profile;
Access to our products and/or services on social networks or other third party services;
Otherwise through use of our software, mobile or online service where personal information is required for use and/or participation.
Information collected will vary depending upon the activity and may include your name, email address, phone number, home address, birth date, mobile phone number and credit card information. You can choose not to provide (when such opportunity is provided) certain information, but then you might not be able to take advantage of many of our features.
2.2. Non-personal information, alone, cannot be used to identify or contact you. Wise Wave Corporation Ltd collects non-personal information about your use of our online and mobile products and services both on our websites and in the course of game play and Software usage.
When you use Wise Wave Corporation Ltd online and mobile products and Services, we may collect certain non-personal information including gender, zip code, information about your computer, hardware, software, platform, game system, media, mobile device, including device IDs, incident data, Internet Protocol (IP) address and other information.
Where We Store Your Information
How Wise Wave Corporation Ltd Uses Information Collected
3 Wise Wave Corporation Ltd uses your information only as follows:
To provide our products and services to you and fulfil your specific requests;
To send you electronic communications and messages about our products and services, new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest;
To enable user-to-user communications;
To better understand the behaviour and preferences of our Users, to troubleshoot technical problems, to deliver advertising, for the purposes of proper functioning of our products and services and improving them;
To improve our software and services by providing experiences and recommendations, language and location customization, personalized help and instructions.
How We Disclose Information Collected
4 We disclose your information to third parties, that is parties other than Wise Wave Corporation Ltd, in the following circumstances:
4.2. From time to time Wise Wave Corporation Ltd employs third party contractors to collect personal information on our behalf to provide email delivery, product, prize or promotional fulfilment, contest administration, credit card processing, shipping or other services on our sites. We ask some third party contractors, such as credit agencies, data analytics or market research firms, to supplement personal information that you provide to us for our own studies. When our third party agents or service providers collect and/or have access any information other than non-personal, anonymous and/or aggregated data, Wise Wave Corporation Ltd requires that they use data consistently with our stated privacy policies and protect the confidentiality of personal information they collect or have access to in the course of their engagement by Wise Wave Corporation Ltd. These third parties are prohibited from using your personal information for any other purpose without your specific consent.
4.3. The Service supports and may encourage interaction among players. Your SNS friends may see your name, profile photo and descriptions of your game activity, your game profile. Other players may also be able to send you game requests or even friend requests through the related SNS’ communication channels.
4.4. Wise Wave Corporation Ltd may share aggregated information (information about you and other users collectively), anonymous information and certain technical information (including IP Addresses, MAC Addresses for mobile devices and mobile device IDs) to develop and deliver targeted advertising in the service and on the websites of third parties. We may also allow advertisers to collect this information within the Service and they may share it with Us.
4.5. We reserve the right to disclose your information when we believe release is appropriate to comply with the law, judicial proceedings, court order or other legal process; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Wise Wave Corporation Ltd, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes.
4.6. In the event that Wise Wave Corporation Ltd undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer all of your information, including personal information, to the successor organization in such transition.
5. Wise Wave Corporation Ltd does not sell products for purchase by children and does not knowingly collect personal information from children. We sell children’s products for purchase by adults. If you are under the age of 13, you may use our Sites and Services only with the involvement of a parent or guardian.
How Does Wise Wave Corporation Ltd Protect Your Information?
6. Wise Wave Corporation Ltd understands the importance of keeping your information safe and secure. Wise Wave Corporation Ltd will make commercially reasonable precautions to protect your personal information and ensure the security of our systems. However, there is no 100% secure method of transmission over the Internet or method of electronic storage. We cannot assume responsibility or liability for unauthorized access to our servers and systems. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. We strongly recommend that you implement measures to protect your computer from unauthorized access such as firewall protection and anti-virus software.
How You Can Access and Update Your Information
7.1. You can correct or update your account information at any time by logging on our sites and navigating to different account settings. Should you be unable to log in or wish to have your account(s) deactivated, you may send an e-mail to our Support Team at email@example.com. You can put «Delete my Account» or «Update my information» in the subject line and include your first name, last name, e-mail address and user ID number (if applicable) in the body of the e-mail. We will be happy to review, update or remove information as appropriate. We may still retain your information in our files however, to resolve disputes, enforce our user agreement, and due to technical and legal requirements and constraints related to the security, integrity and operation of our websites.
7.2. If you have granted Wise Wave Corporation Ltd access to your SNS account information through a Wise Wave Corporation Ltd’s application, you may manage the information Wise Wave Corporation Ltd receives about you from an SNS. For this purpose you will need to follow the instructions at that site for updating your information and changing your privacy settings.
7.3. You also may have the right (subject to certain exceptions to be given a copy of certain data that Wise Wave Corporation Ltd may hold about you (and for which we may charge a small fee to process) and to have any inaccuracies in the data that Wise Wave Corporation Ltd holds about you corrected and/or erased. You may exercise any such rights by emailing our Support Team at firstname.lastname@example.org . We will need sufficient information from you to establish you identity and to verify your access request, and also to assist us in handling your request. Requests will be processed as soon as possible and not later than 40 days.
Terms of Service and Notices
10. If you have any questions about the privacy aspects of our products or services, or would like to make a complaint having to do with a privacy matter, please send a written request as follows:
Wise Wave Corporation Ltd
Attention: Data Privacy
Flat/RM A6 12/F HUNG FUK FTY BLDG 60 Hung To Road, Kwun Tong, Hong Kong